You may discover the new collection on our homepage.
On the collection page, you can apply filters to find exactly what you're looking for. Explore the Inspiration page to discover the pieces that are out and about.

Yes, we have complementary shipping world wide.

It depends on where you are. Orders processed in Canada will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 3-10 days. Delivery details will be provided in your confirmation email. For more information please visit our shipping information page.

Yes, you can include a personalized message in your purchase. For this option, please write your message in the order note area during the checkout process. This option may result in a shipping date of up to 18 days.

Please note: We are temporarily pausing new requests for personalized messages with purchases. We look forward to bringing back this cherished service soon.

For more detailed information about the materials used in our creations, please don't hesitate to contact us. We're here to answer all your questions and ensure you have all the details you need to make your choice.

Belvoria runs exclusive limited edition pieces. To stay up to date, we recommend signing up to our newsletter. Additionally, follow us on our social media platforms where we frequently post about upcoming exclusives.

You have the opportunity to pre-order a selection of products before their launch. The delivery timeframe for each product is noted in the product description. All collections for which a pre-order is possible will be on our website and/or social media.

Upon each shipment you will receive an email with the tracking number of the package so that you can track it on the courier's website.

You can contact us through our help page. We will be happy to assist you.

To ensure the lasting beauty of your jewelry pieces, we recommend the following care instructions:

Gold, Black Gold, Rose Gold, Rhodium and Platinum Jewelry:

• Gently clean with a soft, lint-free cloth to maintain shine.
• Avoid exposure to harsh chemicals, such as chlorine and bleach.
• Remove jewelry during heavy physical activity to prevent scratches.
• Store in a fabric-lined box or linen pouch, away from direct sunlight and moisture.

Sterling Silver Jewelry:

• Polish with a special silver cloth to prevent tarnish.
• Keep silver jewelry in an airtight container to minimize oxidation.
• Avoid contact with water and chemical products, such as perfume and hairspray.

Cubic Zirconia:

• Clean with a mild soap and water solution, using a soft brush to remove dirt.
• Rinse thoroughly and dry with a soft, lint-free cloth.
• Avoid using abrasive cleaners that can scratch the surface.

Linen Pieces:

• Spot clean gently with a damp cloth, avoiding harsh scrubbing.
• Lay flat to dry, away from direct heat and sunlight.
• Iron on a low setting if necessary, using a protective cloth between the iron and the linen.

Wear your pieces loud and proud, but keep still in mind that products made with love need to be taken care of with love too.

While we currently do not offer repair services, we are committed to the lasting value and enjoyment of your pieces. We are exploring ways to introduce repair services in the future to ensure your cherished items remain in pristine condition. Stay tuned for updates, and thank you for your trust in our brand.

While we currently do not offer repair services, we are committed to the lasting value and enjoyment of your pieces. We are exploring ways to introduce repair services in the future to ensure your cherished items remain in pristine condition. Stay tuned for updates, and thank you for your trust in our brand.

We are committed to ensuring that your order reaches you promptly and in perfect condition. Below are the delivery options we offer to cater to your needs:

• Ground Delivery: Please allow between two and ten working days from the date of your order to your delivery date. Certain exceptions may apply for addresses outside our regular delivery areas.
• Urgent Delivery: For urgent deliveries, ensure your order is placed before 2 p.m. (Pacific Standard Time) and you have contacted and received confirmation from a Belvoria Internet Shopping Specialist by emailing hello@blevoria.com to have it delivered within three days. Certain exceptions may apply for addresses outside our regular delivery areas.

If you’re uncertain about your postal code or have specific delivery inquiries, please send us a message here or reach out to our customer service at hello@belvoria.com. Our team is ready and willing to provide the assistance you need.

Shipping Costs

We offer completely complimentary shipping on all orders!

Estimated Delivery Time

We strive to keep you informed throughout the order process. After placing your order, you'll receive an estimate of the delivery time and the delivery options available for your purchase.

Please be aware that select items may experience delivery delays. Should there be any delay in shipping your order, a Belvoria Internet Shopping Specialist will promptly reach out with additional details and an updated estimated delivery date.

Belvoria reserves the right to deliver your order in separate shipments. In such cases, your payment method will be charged only for the items shipped in each dispatch, along with a single shipping fee for the total order, ensuring you're only billed once for shipping.

For any further questions or special delivery requests, please don't hesitate to contact our customer service team.

For more information please visit our shipping information page.

For security and verification purposes, Belvoria is unable to process orders with a P.O. box address as the shipping destination. We require a physical address to ensure the safe and secure delivery of your items.

At Belvoria, the security and integrity of your purchase are paramount. Therefore, all packages from Belvoria.com are personally delivered to their recipients to ensure they reach you safely and securely. As such, we are unable to leave packages at a mailbox.

Absolutely, Belvoria is pleased to accommodate deliveries to your hotel. When placing your order, kindly provide the full name and address of your hotel, along with the dates of your stay, in the "comments" section. This information enables our Customer Service team to ensure your package is delivered precisely within your time frame.

Should any challenges arise that prevent us from delivering within your specified dates, rest assured, we will reach out to you promptly to inform you and discuss alternative arrangements.

For any specific requests or further inquiries, please don't hesitate to get in touch with us at hello@belvoria.com. We're here to make your Belvoria experience seamless, even when you're traveling.

Returning an item couldn't be easier! Products purchased on belvoria.com may be exchanged or returned to belvoria.com or to one of our Belvoria boutiques, up to 14 days from the date of delivery. We will accept products unworn, unused and undamaged, and accompanied by the original Belvoria packaging. For more details please refer to our Refund Policy.

Belvoria accepts the following forms of payment for online purchases: Visa, Amex, Mastercard, Maestro, Union Pay, Paypal, Apple Pay, Google Pay, Shop Pay.

When paying with credit card, please fill in the required credit card details including the security code (CVC2/CVV2). Your credit card will only be debited once your order has been confirmed. If your payment is declined, please contact your bank or financial institution for assistance.

The purchase of Belvoria items takes place at Belvoria Group Limitée, headquartered in Canada. Please be aware that credit card companies may charge additional fees for credit card purchases made abroad.

At Belvoria, safeguarding your privacy and security is at the core of everything we do. All submitted personal and payment information is encrypted, providing a secure shopping experience from start to finish.

Most of our necklaces have an adjustable length, between 45 cm and 65 cm.

For necklace-specific length details, please consult the description of each item.

Most of our bracelets have an adjustable length, between 16 cm and 21 cm

Our enamel bangles are available in diameters of 60 mm and 65 mm.

For specific size details, please consult the description of each item.

Acquiring an authentic Belvoria item comes from purchasing directly via our official website belvoria.com, visiting a Belvoria boutique, or through an accredited retailer (such as a dedicated section within a department store or an authorized seller). Each purchase, whether made online or in-store, is accompanied by an official Belvoria invoice at the time of sale. We are unable to confirm or guarantee the authenticity of products bought outside our Belvoria sales channels.

At Belvoria, we are deeply committed to ensuring digital accessibility for all our customers.

Our Approach to Accessibility

Belvoria pledges to align with globally recognized accessibility standards, currently adhering to the Web Content Accessibility Guidelines (WCAG) 2.0 at Levels A and AA, set forth by the World Wide Web Consortium (W3C). These guidelines are the benchmark for making online content accessible to a broader range of people with disabilities.

Continuous Enhancement

We view website accessibility as a dynamic, ongoing process. Our team is committed to regular reviews and updates of our website, ensuring that our digital content remains accessible and user-friendly for everyone, irrespective of their abilities.

Responsive to Evolution

We recognize that accessibility standards and technologies evolve. Belvoria is dedicated to staying abreast of these changes and adapting our practices to meet the latest guidelines and best practices in digital accessibility.

Your Feedback is Valuable

We believe in the power of community feedback to enhance our accessibility efforts. Belvoria invites you to share your experiences and suggest improvements regarding our website's accessibility. Should you encounter any barriers or require assistance, please reach out to us via our support channel at hello@belvoria.com

Legal Framework and Organizational Structure

Belvoria operates under the laws and regulations that govern digital commerce and accessibility standards. As a forward-thinking company, we are committed to not only meeting legal requirements but exceeding them in our pursuit of digital inclusivity.

Your purchases are delivered in an detailed purple box lined with soft velvet, with the exception of fragrances, beauty, books, select, and bulky items.

The Belvoria "Royal Purple Boxes" are exquisitely crafted to safeguard the treasures they encase, ensuring their preservation and protection. As such, these elegant containers are exclusively reserved for our products and are not offered for individual purchase.

Congratulations on receiving a Belvoria Gift Card!

You can easily apply your Gift Card code, which you'll receive via email, during the checkout process on our official website, belvoria.com. Our Gift Cards are designed for your convenience and can be used multiple times until the balance is depleted. You can find more on the terms and conditions here.

Please note, each purchase allows for the use of one Gift Card.

Belvoria Gift Cards are non-returnable. However, we understand the importance of flexibility, which is why any items purchased using a Belvoria Gift Card can be exchanged in accordance with our standard return policy. This allows you to shop with confidence, knowing you can find the perfect item.

We understand that mishaps can happen. While Belvoria is not responsible for lost or deleted Gift Card codes, we're here to help in any way we can. Please reach out to our customer support team with any proof of purchase or details related to your Gift Card. While we can't guarantee a replacement, we will make every effort to assist you.

For your convenience and security, we strongly encourage you to add your Belvoria Gift Card to your Apple Wallet.

Keeping track of your Gift Card balance is important. Although you cannot directly check your balance online, our customer care team is here to assist you. Please contact our customer support for a quick and easy balance inquiry.

We would be happy to provide you with the current balance of your Belvoria Gift Card.

Absolutely! We're delighted to offer the flexibility to use it both online at belvoria.com and in any of our physical store locations. Simply present your Gift Card code at the time of purchase in-store to apply it to your transaction.

Belvoria Gift Cards are valid for a period of one year from the date of purchase. We encourage you to use your Gift Card within this timeframe to enjoy the wide range of products available. Remember, it's the perfect opportunity to treat yourself or find a special gift for a loved one!